When creating a page or template with Elementor, you can add the widgets you need by dragging them from the widget panel (the panel on the left side) to the canvas area. In addition to adding widgets, the widget panel is also used to make the settings. What if this panel suddenly doesn’t work?
One of the common errors occurred to the widget panel is it doesn’t load the widgets. Instead of loading the widgets, the panel continuously spinning the loading icon on a white overlay. Here is the screenshot of the error.
If the error above happens to your Elementor, you won’t be able to work because, in addition to not loading the widgets, the panel doesn’t allow you to access the setting options until you fix the issue. So, how to fix the issue?
The possibilities of the error cause
1. The first possibility that causes the error is your system specifications doesn’t meet the system requirements demanded by Elementor. You need to make sure that all components on your system meet the minimum requirements demanded by Elementor. Here are the main components you need to check:
- WordPress: Version 5.0 or higher
- PHP: Version 7 or higher
- Database: MySQL 5.6 or higher / MariaDB 10.0 or higher
- Memory Limit: 128 MB or greater
You can visit this page to learn more about the system requirements of Elementor.
To check the specifications of your server system, you can go to Elementor -> System Info.
2. Another possibility that causes the error is the incompatibility between Elementor and other activated plugins on your WordPress site or even between Elementor add-ons. One example we can show you is the incompatibility between Happy Addons and Essential Addons. We once installed and activated the pro version of Happy Addons and Essential Addons on the same website and the error occurred. Everything back to normal once we deactivated one of the add-ons.
Two ways to fix the error
After making sure that the app specifications installed on your server system meet the minimum requirements demanded by Elementor, you can try the following ways to fix the error.
1. Check the plugins
As we mentioned above, one of the causes that make the widget panel doesn’t load the widgets is the incompatibility between Elementor and other plugins or between Elementor add-ons. So, temporarily deactivate all of the activated plugins except Elementor and Elementor Pro. If everything back to normal, reactivate the plugins you have just deactivated one by one until you find the problematic plugin.
2. Check your theme
If you have tried the method above and didn’t work, temporarily switch to another WordPress theme. You can try one of the default WordPress themes such as Twenty Seventeen or Twenty Nineteen.
If the error resists, try to contact your hosting provider to make sure that the PHP Zlib extension is enabled on the server you use.